RETENTIONS & COLLECTIONS — PRESERVATION ENGINE

RETENTIONS
Total At-Risk
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Active contracts monitored
Red Tier
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3M churn prob >60%
Amber Tier
—
3M churn prob 30–60%
Green Tier
—
3M churn prob <30%
Save Rate
—
Cancellation interventions
PRESERVATION PRIORITY QUEUE
— contracts
# Contract ID Tier Country Product Monthly Fee Mo. Active LTV Point LTV at Risk 3M Churn 12M Survival
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CHURN RISK DISTRIBUTION
Mean Churn Prob
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P75 Churn Prob
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P90 Churn Prob
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INTERVENTION OUTCOMES & NOTICES
Save Rate
—
— interventions
RECENT CANCELLATION NOTICES
Date Contract ID Mo. Remaining Penalty at Stake Status
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COLLECTIONS — BAD BILLING DECISION ENGINE Optimal cancellation model · EV maximisation
Bad Billing Contracts
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MRR at Risk
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Hardware Value at Risk
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Contract ID Mo. Since Pmt Monthly Fee P(Resume) EV Continue EV Cancel EV Retrieve Recommended Action Priority Score
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